At ShioKambing, the joy of playing only means something when it is done safely and in control. This page is dedicated to helping you understand how to play responsibly — so that gaming stays entertainment, not a burden.
We provide a range of self-control tools that you can activate on your own at any time to keep your gaming experience healthy and enjoyable.
Set your own daily, weekly, or monthly deposit limits. Once a limit is set, the system will automatically block any deposit that exceeds it — no exceptions and no way to override the limit immediately.
You can set a maximum daily play session duration. Once the time limit is reached, the system will automatically log you out and send a reminder to take a break before resuming play the next day.
Set the maximum loss amount you are willing to bear in a day, a week, or a month. When this limit is reached, your account will be restricted from placing new bets until the limit period expires naturally.
Need a short break? Use the "Break" feature to block access to your account for 24 hours, 3 days, or 7 days. This option is ideal if you want to step away briefly without committing to a long-term self-exclusion.
If you feel that gaming is starting to affect your daily life, the self-exclusion option allows you to block your account for a period of 1 month to 5 years. This request cannot be cancelled before the period ends.
ShioKambing requires all users to verify that they are at least 18 years of age upon registration. Our KYC process ensures that no underage individual can access the platform under any circumstances.
Responsible gaming means playing casino games or placing bets in a controlled, mindful way that does not affect other areas of your life — whether financial, relationships, health, or work. At ShioKambing, we believe that truly enjoyable gaming can only happen when you play by your own choice, not out of impulse or pressure.
Online gambling is a legitimate and enjoyable form of entertainment for most people. However, for some individuals, it can turn into a habit that is difficult to control. This is not a sign of weakness — it is a health issue that can affect anyone, and it can be overcome with the right support.
That's why we at ShioKambing take a proactive approach: we don't wait for problems to occur before acting. Instead, we provide control tools, information, and support from the outset so every user can enjoy a healthy, balanced gaming experience at all times.
Responsible gaming isn't just a slogan at ShioKambing — it's a policy we uphold in every aspect of our platform's operations.
The ShioKambing platform is built on five core principles that guide every decision we make around responsible gaming. These principles aren't just words on paper — they are implemented directly in our product design, customer support processes, and operational policies.
Remember: Gaming should be part of your entertainment, not a primary income source or a way to solve financial problems.
One of the most important steps in responsible gaming is recognising early warning signs before they develop into something more serious. Here are three levels of warning signs you should be aware of:
You regularly find your sessions running over your intended time, or you are playing more frequently than usual in a week. It is time to use the session time limit tool provided.
You are chasing losses or starting to neglect work, family, and personal financial responsibilities because of gambling. Please activate a loss limit and contact our support team immediately.
Gaming has begun to significantly affect your mental health, personal relationships, or financial stability. You feel unable to stop despite having tried. Please use the self-exclusion feature and seek professional help.
If you recognise yourself in any of the levels above, remember that acting early is always easier than waiting until the problem becomes more serious. There is no shame in asking for help — it is a sign of strength and wisdom.
Take a few minutes to answer the following questions honestly. There are no right or wrong answers — this is simply to help you assess your relationship with gambling more consciously.
Have you ever felt the need to hide your gambling activity from family members or people close to you?
Have you ever borrowed money or sold possessions to fund your gambling?
Do you find yourself thinking about gambling even while doing other things, such as working or spending time with family?
Have you ever tried to stop or cut back on gambling but failed to do so?
Do you feel anxious, irritable, or uncomfortable when you are unable to gamble?
Has gambling ever caused you serious financial difficulties, including being unable to pay bills or debts?
If you answered "yes" to 2 or more of the questions above, we encourage you to contact the ShioKambing support team or seek advice from a certified counselor.
Setting limits in your ShioKambing account is straightforward and can be done entirely on your own without any assistance from the support team. Here is a quick guide for each type of limit available:
Log in to your account, go to Account Settings, then select "Responsible Limits". Choose the limit period (daily, weekly, or monthly) and enter the maximum amount you wish to deposit within that period. The limit will take effect immediately.
In the same section, select "Session Time Limit" and set the maximum number of hours you want to spend on the platform per day. You can also enable time reminders that will appear every 30 minutes during your session to keep you aware of how long you have been playing.
If you need an immediate break, select "Temporary Break" and choose a suitable duration. Your account will be blocked instantly and you will not be able to log in until the break period ends. You will also not receive any marketing communications during this time.
For long-term self-exclusion, select "Self-Exclusion" and choose a period of between 1 month and 5 years. Once confirmed, this decision is final and cannot be reversed before the period ends. Your account will be fully blocked and all accumulated balances will be transferred to you in accordance with the standard withdrawal procedure.
Need help setting limits? Our 24/7 Live Chat support team is ready to help you manage your responsible gaming settings with no judgment.
ShioKambing is a platform exclusively for individuals aged 18 and above. We take the protection of children and minors extremely seriously and have implemented multiple layers of safeguards to ensure the platform cannot be accessed by underage individuals.
For parents and guardians, we recommend using parental control software on devices shared with children. Such software can block access to gambling websites entirely and provides an additional layer of protection that is highly valuable.
If you suspect that someone under the age of 18 is using the ShioKambing platform, please contact our support team immediately. We will take prompt action.
If you or someone you know is struggling with a gambling problem, know that help is always available. The first step — acknowledging that there is a problem — is often the hardest, but also the most important.
At ShioKambing, our customer support team is trained to handle responsible gaming issues with full empathy and confidentiality. You can reach us via 24/7 Live Chat, and all conversations are handled with complete respect and zero judgment.
Beyond ShioKambing's internal support, we also encourage you to seek help from independent specialist resources. Speaking with a professional counsellor or joining a support group can make a significant difference in your recovery journey.
Contact the ShioKambing support team at any time for immediate assistance with responsible gaming issues.
Activate self-exclusion directly from your account settings to temporarily or permanently block platform access.
Review your betting and deposit history in detail within your account to get a clear picture of your gaming habits.
ShioKambing delivers Malaysia's best online casino experience with a full commitment to responsible gaming. Register today and enjoy quality entertainment in a safe, trusted environment.